Now available — deploy in 5 minutes

Turn every customer conversation
into a brand asset

The modern customer support platform for SMBs. Live chat, AI bot, ticketing, analytics — one platform, fully covered.

K
L
M
W
Z
Trusted by 1,200+ businesses·
4.8
app.chatpanda.net
ChatPanda
会话3
工单12
知识库
数据
进行中
张明刚刚

退货流程是怎样的?

李华2分钟前

订单什么时候发货?

王芳8分钟前

谢谢,已经解决了

张明
在线

你好,我想问一下退货流程是怎样的?

您好!退货请登录账户→我的订单→申请退货 🐼

退款多久到账?

输入消息…
99.9%
Uptime SLA
<100ms
Message latency
1,200+
Businesses
4.8 / 5
User rating
Core features

From first message to deep insight

Ready out of the box. Scale from startup to enterprise.

Real-time

Sub-second responses, more professional than WhatsApp

WebSocket bidirectional messaging. Smart routing auto-assigns agents with queue transparency, transfers, and collaboration.

<50ms
Avg latency
99.9%
Uptime
Concurrency
app.chatpanda.net
ChatPanda
会话3
工单12
知识库
数据
进行中
张明刚刚

退货流程是怎样的?

李华2分钟前

订单什么时候发货?

王芳8分钟前

谢谢,已经解决了

张明
在线

你好,我想问一下退货流程是怎样的?

您好!退货请登录账户→我的订单→申请退货 🐼

退款多久到账?

输入消息…
AI-powered

Bot handles 60% of common questions

GPT-powered intent recognition. 24/7 auto-responses. Unmatched questions route to humans with knowledge base suggestions.

60%
Auto-resolved
24/7
Always on
< 1s
Response time
AI 意图识别
实时
如何申请退款?
✓ 自动回复
运费怎么计算?
✓ 自动回复
如何修改收货地址?
✓ 自动回复
我的账号被封了
→ 转人工
本月统计
2,341
自动处理
892
转人工
96%
满意度
Analytics

Data-driven service quality improvement

Real-time dashboard with conversation volume, response time, and satisfaction. Agent performance rankings and heatmaps.

Live
Data updates
12+
Key metrics
1-click
CSV export
今日会话
128
↑ +12%
平均响应
18s
↓ -8%
满意度
96%
↑ +12%
会话趋势 (7天)本周
Testimonials

What our customers say

"Before ChatPanda, we juggled 3 WeChat accounts for support and missed messages constantly. Now one dashboard handles everything. Response time dropped from 8 minutes to 45 seconds."

M
Ming Zhang
CEO, Cross-border E-commerce

"The AI bot handles 65% of repetitive questions, freeing our team for complex issues. Satisfaction went from 78% to 94%."

L
Mei Li
Head of Support, SaaS Company

"5 minutes to go live really means 5 minutes. Copy one line of code and you're done. No engineering involved."

W
Lei Wang
Independent Developer
Pricing

Simple, transparent pricing

Free tier never expires. Upgrade anytime. All plans include core features.

Free
Perfect for individuals & small teams
$0forever
  • 2 agents
  • 100 conversations/mo
  • Live chat
  • Basic AI bot
  • Help center
Get started
Most popular
Pro
For growing teams
$19/mo
  • 5 agents
  • Unlimited conversations
  • AI chatbot
  • Knowledge base
  • Analytics
  • Email notifications
Start trial
Business
For mid-size teams
$49/mo
  • 15 agents
  • All Pro features
  • Multi-channel
  • Advanced analytics
  • SLA guarantee
  • Priority support
Start trial
Enterprise
For large-scale deployments
Contact us
  • Unlimited agents
  • Self-hosted
  • Deep API access
  • 99.9% SLA
  • Dedicated CSM
Contact us

All plans include SSL · Data security · GDPR compliant

Ready to get started?

Elevate your customer experience.

Join 1,200+ businesses using a modern way to support customers. Live in 5 minutes. Free tier included.

No credit card · No install required · Cancel anytime